Frequently Asked Questions
Everything you need to know about your Benoa Swim order, sizing, and sustainability.
How do I find my perfect size?
We recommend checking our detailed Size Guide located on each product page. Our suits are designed for an active lifestyle, so if you are between sizes, we generally suggest sizing up for a more comfortable fit.
What is your return and exchange policy?
We accept returns and exchanges on unworn, unwashed items with original tags and hygiene liners intact within 30 days of delivery. Please note that items marked 'Final Sale' cannot be returned.
How should I care for my Benoa swimwear?
To keep your suits in top condition, hand wash in cold water with mild detergent after every use. Avoid bleach and direct sunlight when drying, as this can affect the elasticity and vibrancy of the fabric.
Do you offer international shipping?
Yes, we ship worldwide! Shipping costs and delivery times vary by destination. Please note that international orders may be subject to local duties and taxes, which are the responsibility of the customer.
When will my order ship?
Orders are typically processed and shipped within 1-3 business days. Once your order is on its way, you will receive a confirmation email with a tracking number to follow its journey.
Are your materials sustainable?
We are committed to reducing our footprint. Many of our collections are crafted using recycled nylon and eco-friendly fabrics to ensure that your love for the ocean helps protect it too.